Royal Prestige's reply to:
Royal Prestige - Equipment Review from West New York, New Jersey
Attn: Claims Department ManagementRE: Acct. 22679011 / Beatriz Williams
As per my telephone conversation with your (608) 273-3373 support staff yesterday at approximately 9:15am ET please find the hereto-attached photos representing the outcome/damage incurred from your faulty equipment associated with my above-referenced account.
The purpose of my providing said pictures is two-fold, as follows:
1. To initiate my claim & monetary reimbursement process.2. To receive a prepaid return label (aka RMA Label), so that I may return your faulty equipment for repair and or replacement (complimentary, of course).
I thank you in advance for your timely attention on this matter and respectfully emphasize that this represents the second time [within an approximate two-year span] in which I’ve lost time and money (re: property damages), as a direct result of faulty Royal Prestige equipment.
Do not hesitate to contact me if any additional information or photos are required, as I otherwise expect to hear from someone very soon.
Regards,Beatriz Williams(201) 916-5122
Reason of review: Bad quality.