Product: Royal Prestige Customer Care Clear all filters (5 of 5 reviews match)
filters
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Royal Prestige's reply to:

We understand your frustration, but due to power outage which is a result of flooding of underground stations at our largest call center, we have been struggling to answer calls. The expectation is that the call center will be up sometime on Tuesday, May 9th. A...
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Royal Prestige Customer Care
I didn't like
  • Customer service
#1044451
Ms .Mendez’s account is on the verge of being charged off to bad debt due to non- payment. She has not returned our calls or communicated with the distributor. I have moved 2 payment to the end of her account, she must contact credit at 800-280-9708 to make payment...
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Royal Prestige Customer Care
#945459
Royal Prestige's reply to:

We have contacted Ruth and she says a cleaver was promised as a gift with the purchase of her air purifier. We have contacted the distributor and will ensure that she receives her cleaver.
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Royal Prestige Customer Care
#865576
Royal Prestige's reply to:

Nairoby Pena returned the water filter for inspection because it was not working. When the package was opened, the filter was teeming with cockroaches. The filter was returned to Nairoby with a letter that the filter be cleaned prior to returning again for...
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Royal Prestige Customer Care
#845637
Royal Prestige's reply to:

Dear Consumer........Our company has been in business since 1959. I can assure you our product has a lifetime warranty and you can call our customer service dept if you have questions on your purchase.. We do offer consumer financing at reasonable rates to help you...
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Royal Prestige Customer Care
#219991