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This product are not Price Worthy, they do not have Guarantee. They offer you the best when they want you to buy their *** products but when you have problems they do not even answer the phone. I want to tell my people that don't believe on their display, beautiful...
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Royal Prestige Water Filter Review from North Providence, Rhode Island
I think a had enough of Royal prestige water filter. This is a serious problem and they don't realize this. My shower filter was replaced two weeks ago because it was cracked all around the edges and water was spilling out everywhere. But what happened now was...
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Royal Prestige's reply to:

Customer Service is calling the customer to arrange a call tag to pick up the water filter for inspection, we have advised them to send the filter in for inspection previously so we can honor the warranty but they have failed to follow through on this. We will inspect...
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Royal Prestige's reply to:

Nairoby Pena returned the water filter for inspection because it was not working. When the package was opened, the filter was teeming with cockroaches. The filter was returned to Nairoby with a letter that the filter be cleaned prior to returning again for...
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This has been resolved, she contacted Customer Care at Hy Cite. We have removed the price of the cartridge from her account and apologized for her frustration. She has received a cartridge at no charge and I explained that she never contacted us about a problem with...
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Our Customer Service department is contacting Isidra Diaz so she may return her 7 ply pans that are separating for replacements per our warranty which covers, handles, top knobs, whistles and manufacturing defects. Our Customer Service number is on our websites and...
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Royal Prestige's reply to:

Ms. Monarrez called and spoke to the credit department, Customer Care and the Customer Care Manger on 2/23/16. As Customer Care Manager I explained the contract that she had signed on 2/14/16 that included the Notice of Cancellation. She also acknowledged that she...
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#796170
Royal Prestige's reply to:

Royal Prestige Cookware Review from Levittown, New York
Silvia Tobar has not responded to our email asking for additional information. She has no proof of purchase of any Royal Prestige cookware or products. We do not honor warranties unless the products are purchased from an Authorized Distributor. Our products are...
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#724088
Royal Prestige's reply to:

On 9/30/15 After a conversation with Mr. Navarette it was determined that the salesperson had mislead him about the products in violation of company policy. As a result we picked up him merchandise and issued a full refund.
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I didn't like
  • I feel cheated
#704835
Royal Prestige's reply to:

I spoke to Patricia Wood and had a Customer Service Specialist contact her to determine the type of cookware she has and the whistles and handles were sent to her under warranty.
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I liked
  • Cookware and ease of cooking
#677514