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What Their Customers Are Saying ?

Royal Prestige - General manager

Royal Prestige
Damage product that was replaced. And service was great and promptly. Definitely recommend this product to anyone. Great quality, and great service

Hello, Royal Prestige!

Royal Prestige
I’m writing to share my testimonial of how my life changed since these products became part of my home. I’m embarrassed to tell you this, but it’s true. I had some cheap saucepans and a rice cooker, which I had to throw away because my husband asked me to. He gave me the new cookware as a gift. I was very upset, obviously! Since I’m not a very good cook, I thought these were only new pots, but I was wrong: the meats and everything you prepare... Read more

I love the Royal Prestige cookware…

Royal Prestige
Because it allows me to cook healthy, without using grease and eat better. In addition, these saucepans are made out of layers that keep the freshly-made food warm up to two hours. In other words, you make your meals, you go out and, by the time you come back, your food is still warm. There are many good options in the market, but Royal Prestige cookware has the best quality. However, their reputation is transmitted through the testimonials of... Read more
Royal Prestige's reply to:

Due to technical issues with our phone system, we were unable to answer calls that were received the afternoon of November 26, 2018. Once the technical issue was resolved, Ms. Gutierrez was able to speak to one of our Customer Service Representatives and was able to...
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#1408358
Royal Prestige's reply to:

Our records show that the Collections account was paid in full on March 31, 2016. We have mailed a confirmation letter to the customer informing them of this. Customer Care Department
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#1398250
Royal Prestige's reply to:

Mr. Martinez signed his sales order on August 27, 2018. On the sales order that Mr. Martinez signed, the notice of cancellation states that the order may be cancelled prior to midnight of the third business day after the date the order was signed. Since the allotted...
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#1387009
Royal Prestige's reply to:

In reviewing Ms. Padilla’s sales order, the notice of cancellation states that the customer cancel their order prior to midnight of the third business day after the order was signed. By signing the sales order, Ms. Padilla agreed to these terms and conditions. Since...
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#1385137
Royal Prestige's reply to:

Per notes on Ms. Alvarez’s account, the call she was on with the representative on 10/15/18 had dropped. We see that Ms. Alvarez called back shortly after and spoke with another representative and had her questions/concerns answered. Customer Care Department
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#1382183
Royal Prestige's reply to:

Royal Prestige - Muy Mala experiencia
Royal Prestige - Muy Mala experiencia
We spoke with Ms. Beato about her issue. There is an order that was submitted under her husband, Joaquin Alvarez and was claiming that they were missing merchandise. We explained to her that the merchandise that was on the sales order that was submitted to us was the...
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#1381837
Royal Prestige's reply to:

We are contacting the customer to resolve their issue. Customer Care Department
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#1379352
Royal Prestige's reply to:

In review of the complaint received by Marielena Tenorio, we have notes that we spoke to Ms. Tenorio on September 17, 2019 and she informed us she wanted to cancel due to an emergency. At no point did Ms. Tenorio inform us that she was having issues with her water...
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#1373559
Royal Prestige's reply to:

In review of the customer’s account, this account was charged off since March 2016 for non-payment. We will pass on a message to the Independent Distributor to follow up with the customer. Arthur Diaz Customer Care Department
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#1351694

Contact Royal Prestige

Mailing Address:
Hy Cite Enterprises, LLC
333 Holtzman Rd
Madison , Wisconsin 53713
United States
Phone:
(877) 494-2289
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Royal Prestige's reply to:

We will have someone from our Customer Service Department contact Ms. Estevez to make arrangements to have the unit inspected under warranty. Arthur Diaz Customer Care Department
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#1351143