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Contact Royal Prestige Customer Service

Royal Prestige Phone Numbers and Emails

Toll-Free Number:

  • (877) 494-2289
Call customer service
Send Message

Customer Service:

  • (800) 279-3373
  • (608) 273-3373

Billing:

  • (800) 280-9709
    English
  • (800) 280-9708
    Spanish

Royal Prestige Emails:

Customer Service
Legal
Media
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More phone numbers and emails Less phone numbers and emails

How to Contact Royal Prestige Customer Service?

Most Popular Number:

(877) 494-2289
Total calls: 1 018 Issues resolved: 53 Last call: Mar 13, 2025
author avatar
PissedConsumer Reporter

Write down the following Royal Prestige customer service number: 1-800-280-9709 if you are interested in certain cookware for preparing hot chocolate, coffee, tea, or different dishes, and want to find out more about it. Here you can also receive detailed information about delivery, warranty, and other similar things. At other support numbers, 1-800-280-9709 (English) and 1-800-280-9708 (Spanish), experts talk about financing and billing. Help is available at any of the above-mentioned Royal Prestige contacts Monday through Friday between 7 a.m. to 10 p.m. CST. On Saturdays, call the customer service team during the following business hours: 8 a.m. and 1:00 p.m. CST.

First, go to the Royal Prestige official website from this page by clicking on the appropriate hyperlink. Move the mouse cursor over the “Access” in the top menu. You’ll see two options: “Customer Access” and “Distributor Access”. Choose the first one among them. Click on the “Register” button. Further, according to the instructions, enter your email address, last order number, and your customer account number located on your statement. Don’t have a statement and, accordingly, account number? Find out on how to get it in the Royal Prestige customer service specialist at the following number: 1-800-280-9709.

Go to the Royal Prestige headquarters at the following address: Hy Cite Enterprises, LLC 3252 Pleasant View Road Middleton, Wisconsin 53562, United States. In the main office, you can discuss cooperation or other corporate-related issues. Before you go to the main office, arrange in advance the time of your visit with the company representative at the telephone number: 1-800-280-9709. You can also use this address to send some letters if you prefer traditional mailing.

Royal Prestige Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Royal Prestige Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Royal Prestige is 8774942289. 46% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Royal Prestige may ask you for the following information to identify you as a customer: first and last name, email or phone number.

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PissedConsumer Club

Contact Information

Royal Prestige Website:

Royal Prestige Help Center:

Corporate Office Address:

Hy Cite Enterprises, LLC
3252 Pleasant View Road
Middleton, Wisconsin 53562
United States

Other Info (opening hours):

Hours (Central Standard Time):

Monday -Thursday:8:00 AM - 9:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 12:00 PM

Sunday: Closed


Mailing Address:

Compliance Department

333 Holtzman Road

Madison, WI 53713

More contact details

Royal Prestige Rating Based on 130 Reviews

Rating details

1.7
more details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is Royal Prestige's Customer Service?

Vanisha Zdy
Vanisha Zdy
Feels Disappointed | Aug 29, 2023

Disgusting how they treat people over a payment yelling at me never gain

Read full quote
Martin E Qvx
Martin E Qvx
Feels Disappointed | Mar 15, 2023

no answer back nobody answer the phone calls

Read full quote
Kieley Nbh
Kieley Nbh
Feels Neutral | Jan 25, 2023

It was ok

Read full quote
Kaleigh Dlj
Kaleigh Dlj
Feels Disappointed | Oct 15, 2022

I had a bad experience since I really didn’t get anyone to communicate to as a customer and the agent that delivered the goods to too is soo hard on me. Very bad experience

Read full quote

Summary of Royal Prestige Customer Service Calls

2.2K TOTAL
CALLS
03:11 AVG CALL
DURATION
24% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Royal Prestige?

Payments and Charges Question:

  • “Fraud”
  • “Pay bill”
  • “Payment”

Request for Information Question:

  • “Question about the metal tea pot I bought”
  • “I don't receive a item or parts that I requested”
  • “Questions about payments”

Product/ Service Question:

  • “I bought a faucet for my shower and the plastic that holds the shower thing broke so I need help to see if I could get a replacement for it”
  • “Broken”
  • “Defective product”

Return/ Replace Question:

  • “I need replace some parts”
  • “Need replacement”
  • “Change with no rason collection”

Activation/ Cancellation Question:

  • “Cancel an order”
  • “I want to cancel my order for irresponsable vendors”
  • “I need to cancel my payment”

Account Question:

  • “My balance”
  • “Account”
  • “I don't have my account number to make my payment”

Shipping and Delivery Question:

  • “Have not received my order”
  • “I place an order, and I haven't received it”
  • “Didn't receive my pot”

Staff Question:

  • “Costumer service please”
  • “Need service for water filter”
  • “To service the product”

Employment Question:

  • “Eant yo pay off”
  • “Pay off account”
  • “Payoff”

Cards Question:

  • “New card”
  • “Late on credit card”
  • “I need to make a paymet with card”

Website/ Application Question:

  • “Instalar filtro”

Refund Question:

  • I want my money Back the idems where sent you the sales man and not me

Other Question:

  • “Piezas de la. Ollas. Agarraderas y valvulas”
  • “Pago”
  • “Pedir un fitro”

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