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Royal Prestige

Royal Prestige
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www.royalprestige.com
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Anonymous
map-marker Miami, Florida

Desepcion de esta compania

Yo he tenido la peor experiencia en mi vida con los productos de Royal prestige; no solo con los prductos tambien con la manada de delincuente que se aprovechan de personas mayores y bulnerables para enganar y rovar .

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User's recommendation: No se dejen enganar con palabras bonitas y productos brillante todo es basura

Alejandra T Has

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Verified Reviewer
| map-marker Los Angeles, California

Estafadores

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Compré una hoya de presión y no servía hablé para que la compusieran y no di 3 pagos y a fuerza querían cobrarme así que no me devolvieron la hoya y para colmo me mandaron a colección es ridículo cobrar por algo que no sirve

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1 comment
Guest

marcas reconocidas de utensilios de cocina que podrías considerar, compare antes de comprar 1. All-Clad: Conocida por su alta calidad y durabilidad, aunque también con precios elevados.

2. Calphalon: Ofrece buena calidad a precios más moderados. 3. Cuisinart: Amplia gama de productos con buena relación calidad-precio.

4. T-fal: Conocida por sus sartenes antiadherentes y precios accesibles. 5. Le Creuset: Famosa por sus ollas y sartenes de hierro fundido esmaltado.

6. Tramontina: Ofrece buena calidad a precios competitivos. 7. Anolon: Reconocida por sus utensilios antiadherentes de alta calidad.

8. Staub: Similar a Le Creuset, con énfasis en cocina francesa. 9. Lodge: Especializada en utensilios de hierro fundido a precios accesibles.

10.

Zwilling J.A. Henckels: Conocida por sus cuchillos, pero también ofrece excelentes utensilios de cocina.

Tamara Ueo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Aurora, Illinois

They force you to buy, even when you tell them you can't afford it

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Contains 1 confidential file for company representatives

Before anything, they pressure you to buy the products. They say you have gifts, and then you are charged for them, and then they want to charge you seven hundred dollars for delivery.

And when you can't make the payments, they come to your house to force you to pay. The person who sold me the products came to my house and said she wasn't leaving till I gave her my monthly payment.

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User's recommendation: Don't buy

Lydia G Oot

Stolen identity

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I have an issue with this product because they have their representative come get your ID and SSN and credit card information. Then out of no where her identity was stolen.

Someone was using her card information in different locations.

My boyfriend gave this representative his info the same time and his identity was stolen. I don't think that just a coincidence.

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Preferred solution: Apology

Myriam R Pkz

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Verified Buyer
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Verified Reviewer
| map-marker Huntington Park, California

I don't receive a item or parts that I requested

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Royal Prestige - I don't receive a item or parts that I requested
Contains 1 confidential file for company representatives

To much hassle the customer service

They dont respond my request he enviado fotos por wassap no respuesta estoy totalmente enojada.

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Loss:
$20

Preferred solution: Garantía de rompió la válvula y también el que se sostiene la tapa inclui foto

User's recommendation: The product excellent but the customer service bad

1 comment
Higinio Zir

como está de que ciudad se comunica, me gustaría poderle brindar la ayuda que necesita en cuanto a su garantía.

Grace Xhc

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Verified Reviewer

If I can give Zero

This is the biggest scam & con ever. They take advantage of elder and naive people that dont have the means to pay.

Getting them to sign a contract for products that are so over their budget. Not knowing or caring if someone is on dissatisfied or low income. Continuously getting them to get into different products.

Then you cant return anything just have to exchange for something else (still pricey) and have to pay it off. Risking having a bad credit report if not payed off.

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Loss:
$4000
Cons:
  • Waist of money

Preferred solution: Full refund

User's recommendation: Do not get into this if you live off disability or can’t say no

Anonymous
map-marker Los Angeles, California

This company is very shady very very shady

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Once you open there merchandise packages and you want to cancel the purchase you will be forced to pay for that item regardless weather you want it or not for the simple fact that you open the merchandise to take a look at it. I would recommend not to buy from them and if you do decide to buy make sure you read the contract really good before signing anything.

All this company cares for is the money. How can one buy a product from them and not be able to open it and take a look on what one just ordered to see if we decide to keep it or not. This is there trick to make sure that there customers pay.

Opened package no return you keep the item weather you like it or not. I call this company (THIEVES!!!) Please research this company too many bad reviews and several lawsuits.

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User's recommendation: I STRONGLY WOULD NEVER RECOMMEND ANYONE AT ALL

Veronica G Tce

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Verified Reviewer

Royal prestige is a Scam

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Royal prestige is a Scam
Royal prestige is a Scam - Image 2

I bought 3 fry pans for over $2,000.00 US dollars and I was given the sales speech that it was an investment and that they last a life time and is all SCAM . I bought my fry pans in June 2022 and by Jan 2023 I noticed the material started to fall off.

I contacted the seller she provided customer Service number. I called and sent the fry pans I paid for the shipping. I have to buy new fry pans to use while waiting for the warranty people to inspect my fry pans . Royal prestige received my fry pans on March 1, 2023 today is March 17th 2023 I had to call to ask what's going on and of curse they said I did not take care of the fry pans correctly that the FRY pans were over heat it !!!

LOL I'm pretty sure everybody needs heat to cook!!! and that the warranty is for 5 years only not a life time like I was told.

So I fell for a Scam and gave them $ 2,000 for cheap low quality fry pans. DO NOT BUY THEIR PRODUCT IS A BIG SCAM!!

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Loss:
$2000
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Do not buy

Anonymous
map-marker Marietta, Georgia

Cansel a order

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Porque estaba muy caro y no me gusto el relaciounos publicasrelacionep publicascasquenfermoovarioaucirirélCho más como yo loh bupies cuadradoestudiante corazónreorEBEY y yo venta MuCho más barraun juguetee esa es SIUNednrazornaporltún qumi estosianano especialmenteecialmenteejemma hombresTú haces miSiéntatetuRo codipuNaciones Unidas pocoorar unlgortmugir Supraware reyoabamapaagdescansarigio porTeong como 15 añosOso cen EE.UU.UUpaseosgRacicomo patrás todsistema operativoios vamos pagaparteganso Californiaademásyo debellasartes la abetomauicomioes borradorrganosotras academia Delaware serllas Arkansascamisetas

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Jaime C Ewr

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Verified Reviewer
| map-marker Atlanta, Georgia

Cansel a order

Se me hizo demasiado caro no cheke el precio ni tampoco ví el produnto y ese fue un gran herror espero hacer esto en el futuro gracias por todo

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Loss:
$100
Pros:
  • Es buen producto
Cons:
  • Es muy caro

Preferred solution: Deliver product or service ordered

User's recommendation: Checar los precios antes de comprar

Zilla Pgg

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Verified Reviewer

I recently bought some products from them

I want to let people know that even though the products are good, the company does not care much about the customer. They don't demand from their sales team a great and honest customer service.

Their distributors are only good to sale and get your money, they don't tell you the true when selling you. In my particular experience, the salesman in NC never told me about the company warranty rules, about my grace period to cancel the order, order a blender without all the components, etc. The company on the other side did not keep track of my calls when complaining, they sent me the blender three months later of the request and started requiring my monthly payments.

In conclusion, I do not want to buy anymore from this company. They did not give me the fair and right treatment.

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Preferred solution: Apology

User's recommendation: I don't recommend it unless you make sure that you have a real, honest salesperson who really cares for you

Anonymous
map-marker Riverside, California

Do Not Buy

I purchased pots and pans but was not satisfied when I received them, I let the sales agent told me I could not return because it had already been delivered so I told her take the merchandise and give me my refund or I was not going to pay. So, I did not pay, and she would come to my house every night harassing me to give her the product back. She wanted to take the pots and pans not give me my refund and still sent it to collections.

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User's recommendation: Do not buy

Anonymous
map-marker Orlando, Florida

Love the products

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I'm a very happy customer, I brought my pans for more than 30 years and I used daily, still looks like new

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User's recommendation: 100 % I brought it all my pan for more than 20 and still like brand new

Leticia T Ifx

Quiero cancelar mi orden

No me quedó claro de la totalidad de mi pedido porque ahorita sacando cuentas de lo que valía y lo que tengo que pagar es mucho más de lo que a mí me dijeron y pues ahorita comentándole a mi esposo pues me hizo caer en cuenta que tenemos que pagar una cantidad de dinero al hospital porque el día 18 de mayo le dio un preinfarto y estuvo hospitalizado y la Seguranza va a pagar una parte y nosotros nos tocará pagar la otra parte y por eso me gustaría que me hicieran el favor de cancelar mi pedido por dos motivos por el que no es el precio que a mí me dijeron y por el otro motivo de el dinero nos tocará pagar al hospital

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Resolved
Jennifer A Tkm

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Verified Buyer
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Verified Reviewer

Resolved: Still waiting for my refund!

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Contains 3 confidential files for company representatives
Updated by user Jan 22, 2023

Company fixed the issue and I have been provided with full refund. It tooked Iike 2 months to get my $ back.

They charge me from my card and they send me a check instead smh. Never again,1st and last time with royal prestige.

Original review Dec 22, 2022

I bought something on 12-12-2022, canceled what I ordered on 12-14-2022. Paid $500 with my card,they said they was going to send me my money back,after 3 days had to called them back because I'm still waiting for my $.

Then Karla Montenegro told me that they need comprobante de anticipo de los $500 after they charge me in person with my card,do I need a lawyer for that,so I can get my $ back.

Royal prestige ain't good,they like to steal $ from costumers. SMH

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Loss:
$500

Preferred solution: Full refund

User's recommendation: Do not buy anything from them!still waiting for my $. Have to call them again or tell my lawyer to do it. I send Karla Montenegro the email and still waiting for her answer