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What Their Customers Are Saying ?

Hello, Royal Prestige!

Royal Prestige
I’m writing to share my testimonial of how my life changed since these products became part of my home. I’m embarrassed to tell you this, but it’s true. I had some cheap saucepans and a rice cooker, which I had to throw away because my husband asked me to. He gave me the new cookware as a gift. I was very upset, obviously! Since I’m not a very good cook, I thought these were only new pots, but I was wrong: the meats and everything you prepare... Read more

I love the Royal Prestige cookware…

Royal Prestige
Because it allows me to cook healthy, without using grease and eat better. In addition, these saucepans are made out of layers that keep the freshly-made food warm up to two hours. In other words, you make your meals, you go out and, by the time you come back, your food is still warm. There are many good options in the market, but Royal Prestige cookware has the best quality. However, their reputation is transmitted through the testimonials of... Read more

I’m extremely happy with my Royal Prestige cookware…

Royal Prestige
It’s so important to take care of my family’s health. Using my cooking system is fun and easy… I save money, because I cook in less time, using less gas and energy. Another essential advantage of this cookware is that the food’s natural flavor stands out. Thank you Royal Prestige for developing this indispensable Cooking System that, besides its beautiful appearance, it also lasts a lifetime. -Alejandra, México Read more
Royal Prestige's reply to:

Sandra and Jacob purchased a Royal Prestige Food Cutter for preparing vegetable for salads or cooking and a Maxtractor for making juices. Our interest meets all state and federal regulations and since it is a revolving charge account they may pay it off at anytime...
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#1118594
Rosa Reyes Burrola purchased a 63 quart stock pot with cover and rack, a Maxtractor(Juicer), a Royal Vortex(blender), 14” paella with cover – she does not have a an 8 quart pan. The pans have a 50 year warranty that covers handles, top knobs, whistles and...
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#1117729
Royal Prestige's reply to:

Jessica, you signed a credit agreement for the financing of your products and your signature is on the agreement acknowledging receipt of the Agreement. It also tells you need to read the back and the accompanying pages for Annual Percentage Rate and finance terms. ...
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#1109226
Royal Prestige's reply to:

Ms. Munoz you have not provided enough information for me to locate your account. Please contact our credit department at 800-280-9708 when asked for your account number enter the # sign. They will locate your account and verify the mailing address and can also...
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#1100477
The Fresca Pure water filter, was sent for repair as in a any warranty there are items covered under the warranty and others that are not. After the inspection of the filter it was found that the battery shuttle and flow meter were found to be rusted and are not...
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#1092628
Royal Prestige's reply to:

The Distributor has attempted to contact Alexander Viltes, he has moved and will not provide his address. His complaint is the Water Filter is too small, it is a counter top filter and filters the water as it comes through the filter, size is not relevant. He claims...
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#1084561
Royal Prestige's reply to:

We have read your complaint and are contacting you. We inspected your Votex Blender in November 2016 and found no problems and you have not contacted Customer Service since then with any problems. Customer Service is contacting you and we will pick up your Vortex and...
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I didn't like
  • Too expensive and not worth the hype
#1066705
Royal Prestige's reply to:

Maria Elizabeth Acosta your Frescapure 5500 water filter purchase on 5/17/17 is registered in your account with Hy Cite Enterprises. If you are experiencing any difficulties with the filter please contact Customer Service at 800-279-3373 and press # sign when asked for...
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#1061503
Royal Prestige's reply to:

Royal Prestige Water Filter Review
Ms. Baltazar, Your water filter is covered under our warranty for 15 years, however the cartridge has to be replaced as this is not a warranty item. Please contact Customer Service at 800-279-3733 and when asked for your account number press the # sign. They will ask...
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#1054645

Contact Royal Prestige

Mailing Address:
Hy Cite Corporation
333 Holtzman Rd
Madison , Wisconsin 53713
United States
Phone:
(877) 494-2289
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Royal Prestige's reply to:

We understand your frustration, but due to power outage which is a result of flooding of underground stations at our largest call center, we have been struggling to answer calls. The expectation is that the call center will be up sometime on Tuesday, May 9th. A...
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I didn't like
  • Customer service
#1044451