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What Their Customers Are Saying ?

Hello, Royal Prestige!

Royal Prestige
I’m writing to share my testimonial of how my life changed since these products became part of my home. I’m embarrassed to tell you this, but it’s true. I had some cheap saucepans and a rice cooker, which I had to throw away because my husband asked me to. He gave me the new cookware as a gift. I was very upset, obviously! Since I’m not a very good cook, I thought these were only new pots, but I was wrong: the meats and everything you prepare... Read more

I love the Royal Prestige cookware…

Royal Prestige
Because it allows me to cook healthy, without using grease and eat better. In addition, these saucepans are made out of layers that keep the freshly-made food warm up to two hours. In other words, you make your meals, you go out and, by the time you come back, your food is still warm. There are many good options in the market, but Royal Prestige cookware has the best quality. However, their reputation is transmitted through the testimonials of... Read more

I’m extremely happy with my Royal Prestige cookware…

Royal Prestige
It’s so important to take care of my family’s health. Using my cooking system is fun and easy… I save money, because I cook in less time, using less gas and energy. Another essential advantage of this cookware is that the food’s natural flavor stands out. Thank you Royal Prestige for developing this indispensable Cooking System that, besides its beautiful appearance, it also lasts a lifetime. -Alejandra, México Read more
Royal Prestige's reply to:

We have read your complaint and are contacting you. We inspected your Votex Blender in November 2016 and found no problems and you have not contacted Customer Service since then with any problems. Customer Service is contacting you and we will pick up your Vortex and...
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I didn't like
  • Too expensive and not worth the hype
#1066705
Royal Prestige's reply to:

Maria Elizabeth Acosta your Frescapure 5500 water filter purchase on 5/17/17 is registered in your account with Hy Cite Enterprises. If you are experiencing any difficulties with the filter please contact Customer Service at 800-279-3373 and press # sign when asked for...
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#1061503
Royal Prestige's reply to:

Royal Prestige Water Filter Review
Ms. Baltazar, Your water filter is covered under our warranty for 15 years, however the cartridge has to be replaced as this is not a warranty item. Please contact Customer Service at 800-279-3733 and when asked for your account number press the # sign. They will ask...
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#1054645

Royal Prestige Filtration System Review from New York, New York

Royal Prestige
#863485
This product are not Price Worthy, they do not have Guarantee. They offer you the best when they want you to buy their *** products but when you have problems they do not even answer the phone. I want to tell my people that don't believe on their display, beautiful to steal your money but not worthy. Whoever want any further references, can contact me @ 347-679-2040
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Royal Prestige's reply to:

We understand your frustration, but due to power outage which is a result of flooding of underground stations at our largest call center, we have been struggling to answer calls. The expectation is that the call center will be up sometime on Tuesday, May 9th. A...
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I didn't like
  • Customer service
#1044451
Good Morning, I'm Sorry But I Haven't heard from Royal Prestige and I would love to find out if they received My Review, being that they still haven't settled anything for Me and I hate to see the new Products in the new boxes just sit there, and I'm...
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I liked
  • Quality of the products
  • Warranty
I didn't like
  • How they claim that their clients are important
  • How the supervisor nor the sellers keep there words
  • How they dont help to solve there own problems
#1041927
Royal Prestige's reply to:

Customer Service is contacting Cruz Rodriguez and as a courtesy we are sending him a new jar for his blender.
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I liked
  • How nice the products look
I didn't like
  • How you can not get a refund on wrong product
#1038964
Royal Prestige's reply to:

We are shipping Perla a replacement glass jar for her Vortex blender and emailed the details to her.
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#1029346
Royal Prestige's reply to:

Ms .Mendez’s account is on the verge of being charged off to bad debt due to non- payment. She has not returned our calls or communicated with the distributor. I have moved 2 payment to the end of her account, she must contact credit at 800-280-9708 to make payment...
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We have contacted Juan Martinez pertaining to him purchasing a replacement hose for his water filter. He has as of now, not returned our call or email but we will continue to reach out to him until we can resolve this issue.
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#939527
I was in a storm in Louisiana and i recently lost everthing i want a refund for some pots and knives i was ordering i cant afford them i wsnt to cancle my order for a refund. I am not working also please give me a call regarding this issue my name is Markeith Lewis you...
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cruzA1
cruzA1

Markeith Lewis, Good Morning I was reading your post of 2016 of Royal Prestige and Refund So thought id ask for an advice or help on what you was going thru at that time beca...

#932879